Last Updated: March 10, 2025
This Privacy Policy will help you better understand how we collect, use, and share your personal information.
Your privacy is important to us. This privacy policy document outlines the types of personal information collected and recorded by our platform and how we use it.
By using our service, you agree to the collection and use of information in accordance with this policy.
Xoup ("we," "us," or "our") is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our restaurant management system (the "Service").
We collect the following types of information: • Account Information: When you register for an account, we collect your name, email address, phone number, and restaurant details. • Payment Information: If you subscribe to our paid services, we collect your payment details, such as credit card or bank account information. • Usage Information: We collect information about how you use the Service, including order history, table reservations, inventory data, and customer interactions. • Device Information: We collect data regarding the devices used to access the Service, such as IP addresses, browser types, and operating systems. • Communication Data: We collect data from your interactions with us, including support requests and feedback. • Restaurant Data: Any information entered into the system regarding menu items, sales, customer data, and other restaurant-related data.
We use your information for the following purposes: • To provide, manage, and maintain the Service. • To process payments and manage your account. • To personalize your experience and improve the Service. • To communicate updates, promotions, and customer support. • To comply with legal obligations. • To analyze data for service enhancement. • To maintain the security and integrity of our platform.
We may share your information with: • Third-party service providers who assist with payment processing, data storage, and other essential services. • Law enforcement or government agencies as required by law. • In the event of a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity. • We do not sell your data to third parties for marketing purposes.
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet-based or electronic storage system can be fully secure. • We utilize industry-standard encryption to protect sensitive data. • Access to personal data is restricted to authorized personnel only.
We retain your personal information as long as necessary to provide the Service and fulfill our legal obligations.
Under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, you have certain rights regarding your personal information, including: • The right to access and correct your information. • The right to withdraw consent for data usage. • The right to request data deletion within legal constraints. • The right to request details of data-sharing entities. To exercise these rights, please contact us at xoup.business@gmail.com.
We may update this Privacy Policy periodically. Any changes will be posted on our website, and continued use of the Service after updates constitutes your acceptance of the revised Privacy Policy.
If you have any questions regarding this Privacy Policy, please contact us at: Email: xoup.business@gmail.com
By using our Service, you consent to the data practices described in this Privacy Policy.