Xoup Terms of Service

Please read these terms carefully before using our services.

1. Acceptance of Terms

Welcome to Xoup! By using our Service, you acknowledge and agree to all the Terms outlined in this document. If you have any concerns or disagreements, we encourage you to review them carefully before proceeding.

2. Description of Service

Xoup provides a comprehensive technology solution for modern restaurant management, including but not limited to order management, table reservations, inventory management, customer relationship management, and analytics.

3. User Accounts

  • Registration: To access certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update it as necessary.
  • Account Security: You are responsible for maintaining the confidentiality of your account credentials and must notify us immediately of any unauthorized access or use.
  • Eligibility: You must be of legal age to form a binding contract in India to use the Service.

4. User Conduct

You agree to use the Service lawfully and in accordance with these Terms. You must not:

  • Violate any applicable Indian laws or regulations.
  • Impersonate any person or misrepresent your affiliation with any entity.
  • Interfere with the Service, its networks, or attempt unauthorized access.
  • Upload or transmit harmful software, viruses, or malicious code.
  • Engage in activities that damage, disable, or overburden the Service.
  • Collect or harvest personal data from other users.
  • Send spam, chain letters, or other unsolicited communications.
  • Engage in illegal activities related to food safety or public health.

5. Data Collection and Privacy

  • We collect and process personal data, including email addresses, phone numbers, payment details, and restaurant data, per our Privacy Policy.
  • By using the Service, you consent to the collection, use, and disclosure of your personal data as described in our Privacy Policy.
  • Xoup complies with the Information Technology Act, 2000, and related data protection regulations.

6. Payment and Refunds

  • Payment: Users must pay all fees as specified on our website or per contractual agreements. All transactions are processed in Indian Rupees (INR).
  • Refunds: Payments are non-refundable once the transaction is completed and the plan has started. The plan remains active until its expiration date, after which it will automatically end.
  • Any payment disputes will be handled in accordance with Indian law.

7. Intellectual Property

  • Our Content: All content, including software, text, graphics, logos, and images, is the property of Xoup or its licensors and is protected under Indian copyright and trademark laws.
  • User Content: You retain ownership of any data you upload. By uploading, you grant Xoup a non-exclusive, worldwide, royalty-free license to use, modify, and display the data to provide the Service.
  • Any feedback provided by users may be used by Xoup for any purpose.

8. Termination

  • Xoup reserves the right to terminate your access to the Service at any time, with or without cause, upon providing notice.
  • Upon termination, your right to use the Service will immediately cease.

9. Disclaimer of Warranties

  • The Service is provided "as is" and "as available" without any warranties, express or implied.
  • Xoup does not guarantee uninterrupted, error-free, or secure operation of the Service.
  • Users are responsible for ensuring compliance with local food safety laws.

10. Limitation of Liability

  • Xoup shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the Service.
  • Our total liability shall be limited to the amount paid by the user in the last billing cycle.

11. Governing Law and Dispute Resolution

  • These Terms are governed by and construed in accordance with the laws of India.
  • Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in [Specify City, State], India.

12. Changes to Terms

Xoup may update these Terms at any time by posting the revised Terms on our website. Continued use of the Service after changes constitutes acceptance of the new Terms.

13. Contact Information

For any questions or concerns about these Terms, please contact us at: xoup.business@gmail.com

14. Severability

If any provision of these Terms is deemed invalid or unenforceable, it shall not affect the validity of the remaining provisions, which shall remain in full force and effect.